Privacy Policy

We respect your right to privacy and are committed to ensuring a high level of protection of your personal data. When providing our services through our website, we are committed to acting in accordance with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR), applicable data protection legislation, and electronic communications regulations.

​

1. What Types of Personal Data Do We Collect?

​

When providing our services and communicating with clients, we may collect various types of personal data, including:

​

- first name and last name
- company name
- billing or business address
- email address
- phone number
- project-related information provided by the client
- order, transaction, and payment information
- information voluntarily submitted through contact forms, email, or other communication channels
- website usage information, including IP address, browser type, device information, language settings, access times, referring pages, and on-site interactions

​

2. Purpose of Processing Personal Data

​

We collect and process personal data for the following purposes:

​

- providing and delivering our services
- responding to inquiries and preparing offers
- managing orders, projects, payments, and client communication
- performing contractual obligations and pre-contractual steps
- issuing invoices and meeting accounting or tax obligations
- improving and optimizing our website, services, and user experience
- protecting our business against misuse, fraud, or abuse
- maintaining records of communication and project history
- complying with applicable legal obligations

​

3. Legal Basis for Processing Personal Data

​

We process personal data on one or more of the following legal bases:

​

- Performance of a contract: processing is necessary to perform a contract with the client or to take steps at the request of the client before entering into a contract.
- Legitimate interests: processing is necessary for our legitimate business interests, such as improving our services, maintaining website security, preventing fraud, and managing client relationships.
- Consent: where required, we process personal data based on the client’s explicit consent.
- Legal obligation: processing is necessary to comply with applicable laws and regulatory requirements.

​

4. Retention Period

​

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.

Data related to inquiries, communication, contractual relationships, accounting, and tax obligations may be retained for the period required by law or for as long as reasonably necessary to protect our legal and business interests.

After the applicable retention period expires, personal data will be securely deleted, anonymized, or otherwise disposed of in a safe manner.

​

5. Sharing of Personal Data

​

We do not share personal data with third parties without the client’s consent, except where such sharing is necessary for the provision of our services, for the operation of our website, or where disclosure is required by law.

In certain cases, we may share personal data with trusted service providers, contractors, or software platforms that support our business operations, such as:

​

- website hosting providers
- email and communication providers
- invoicing and accounting providers
- payment-related service providers
- analytics or website performance tools
- AI, automation, editing, or creative software platforms used in the course of service delivery

​

Such third parties may only process personal data on our behalf and in accordance with applicable legal requirements.

​

6. Rights of Individuals

​

In accordance with the GDPR and applicable data protection laws, individuals may have the right to:

​

- request access to their personal data
- request correction of inaccurate or incomplete personal data
- request deletion of personal data
- request restriction of processing
- object to certain types of processing
- request data portability, where applicable
- withdraw consent at any time, where processing is based on consent
- lodge a complaint with the competent supervisory authority

​

To exercise any of these rights, you may contact us using the contact details provided on our website.

​

7. Protection of Personal Data

​

We use appropriate technical and organizational measures to protect personal data against unauthorized access, misuse, disclosure, loss, alteration, or destruction. However, no system or method of transmission over the internet can be guaranteed to be completely secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security.

​

8. Website Usage Data and Analytics

​

When you visit our website, certain technical and usage information may be collected automatically. This may include your IP address, browser type, operating system, language settings, pages visited, time spent on the website, and other similar diagnostic data. We may use such information to analyze website traffic, improve website functionality, understand user behavior, and enhance our services.

​

9. Cookies and Similar Technologies

​

Our website may use cookies and similar technologies to ensure proper website functionality, improve user experience, analyze traffic, and support website performance. Where required by law, cookies that are not strictly necessary will only be used based on your consent. For more details, users may refer to our cookie settings or cookie notice, if available on the website.

​

10. International Transfers

​

If any of our service providers, platforms, or technical tools process personal data outside the European Economic Area (EEA), we will take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

​

11. Changes to This Privacy Policy

​

This Privacy Policy may be updated or amended from time to time without prior notice. Any changes will be published on our website and shall take effect immediately upon publication, unless otherwise stated.

We encourage users to review this Privacy Policy periodically to stay informed about how personal data is processed.

​

12. Contact

​

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us using the contact details available on our website.

By using our website and/or our services, you confirm that you have read, understood, and agree to this Privacy Policy.

 

Motion Grape is a brand owned and operated by VERMAX PRO d.o.o., with its registered office in Ljubljana, Slovenia.